SHIPPING POLICY

Shipping Policy

Effective Date: 5/09/2023

Company Name: Plethora DiamondsSupport Email: support@plethoradiamonds.com

Thank you for choosing Plethora Diamonds for your fine jewelry needs. This Shipping Policy outlines important information about our shipping procedures, delivery times, and related policies. Please read this policy carefully to understand how we handle the shipping of your purchases.

1. Shipping Locations:

We offer shipping services to customers worldwide. for any questions regarding locations please contact support@plethoradiamonds.com for assistance.

2. Processing Time:

2.1 Order Processing: Orders are typically processed within 2 business days after payment verification, subject to item availability and order volume. Custom-made or personalized items may require additional processing time.

2.2 Order Confirmation: Once your order is processed, you will receive an order confirmation email with details of your purchase.

3. Shipping Methods:

We offer the following shipping methods:

3.1 Standard Shipping: Worldwide shipping between 14-30 Business Days. Local Shipping (Australia) 5-7 Business Days

3.2 Express Shipping: Worldwide Express Shipping Between 7-14 Business Days. Local Shipping (Australia) 1-2 Business Days

4. Shipping Costs:

Shipping costs vary depending on the shipping method selected, the destination, and the total order value. You can view the shipping cost at checkout before finalizing your purchase.

5. Tracking Information:

Upon shipment, we will provide you with a tracking number via email. You can use this number to track the status and location of your package.

6. Estimated Delivery Times:

6.1 Standard Shipping: Estimated delivery times for standard shipping are typically between 14-30 Business days worldwide and 5-7 business days locally (Australia). Please note that these times are approximate and may vary based on your location and other factors.

6.2 Express Shipping: Estimated delivery times for express shipping are typically between 7-14 Business days worldwide and 1-2 business days locally (Australia). Express shipping may incur additional fees.

7. Delivery Delays:

While we make every effort to ensure timely deliveries, please understand that delivery times may be affected by factors beyond our control, such as customs delays, extreme weather conditions, or other unforeseen circumstances. We appreciate your patience in such situations.

8. International Shipping:

8.1 Customs and Duties: For international orders, you may be responsible for customs duties, taxes, or other import fees levied by your country's customs authorities. Please check with your local customs office for information on potential fees.

8.2 Shipping Restrictions: Some products may be subject to international shipping restrictions or regulations. We advise you to verify the legality of shipping specific items to your country before placing an order.

9. Address Accuracy:

Please ensure that your shipping address is accurate and complete. We are not responsible for items shipped to incorrect or incomplete addresses provided by the customer.

10. Contact Us:

If you have any questions or need assistance related to shipping, please contact us at:

Plethora Diamonds

Email: support@plethoradiamonds.com 

Phone: +61 4343 46944

Last Updated: 5/09/2023